ISO 20000 Certification
Build an ITSM System to deliver more business value.
- Identify opportunities for service improvement
- Build mature processes based on ITIL Principles
- Reduce costs and improve security and compliance
- Improve IT Service Levels with actionable data based on analytics
End to End managed ISO 20000 Compliance and Certification
ISO/IEC 20000 is the best practice framework to help organizations build an IT Service Management (ITSM) that adapts to the changing technologies, aligns with business objectives and provides efficiency in performance. E Com Security Solutions provide a holistic and business-focused approach to establish, operate, maintain and improve ITSM as per the requirements set out in ISO/IEC 20000:2018 and helps in enhancing the maturity of the Business Technology & Innovation department as well as the end users by practicing the best internationally recognised standards.
E Com Security Solutions auditing and certification services help organisations in effective implementation of ITSM according the requirements of ISO/IEC 20000 and to achieve ISO 20000 certification.
A Programmatic Approach
Gap Assessment
Review current IT systems and processes to identify systemic gaps and deficiencies for improving ITSM maturity, including developing a roadmap for getting to the target state.
Framework Development
Implementation of full line of tools to support maturation of ITIL processes, development of service catalogs and establishment of configuration management solutions
Readiness assessment
Evaluates how the organisation would perform in a formal ISO 20000 certification audit and verifies the ITMS maturity
Certification
Certify your ITSM through our accredited legal entity to demonstrate to your stakeholders on your compliance with the ISO 20000 standard.
Trusted by companies of all sizes
What benefits does E Com Security Solutions bring to my business?
Globally available
Largest technology practice with a network of practitioners in more than 30 countries
Service offerings
Our ITSM services span full lifecycle from strategy to implementation and Certification
Recognised leader
More than a decade of experience in IT advisory, consulting and assessment
Expertise
Extensive experience on ITSM tools to provide effective advise on process-tool alignment
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Please complete the information below to get in touch with our expert team to discuss your business needs. You can also email on [email protected] or contact our global support numbers.